Level 1 Test Assessment

Level 1 (Reaction) Evaluation requires that data be collected as soon as possible after the training is conducted. The best results are obtained when the trainee - as an integral part of the course of instruction - is allowed or required (depending on union or regulatory environment) to complete a carefully designed training evaluation form, either manually or at a workstation. The latter is particularly well suited to automated course administration using computer-resident or web-resident software. Data collected are valuable to all parts of the education community and its customers. Customers/clients, course deliverers and developers - all contribute to effective training and thus have a need to review and monitor evaluation data received. Managers and executives also contribute to the data analysis process and to implementing outcome improvements.

PTG offers a complete online or manual (hard copy) methodology for developing, administering, reporting and evaluating the results of Level 1 Evaluations. PTG's system is used throughout the IRS and in several major components of the Department of Homeland Security, agencies with particularly large training requirements, who evaluate their training rigorously and who act on the results. The keys to the success of the system are:

• Availability of evaluation administration methods suited to the mission and physical layout of the organization
• Availability of an extensive report library that can convey Level 1 evaluation results to the management team members best able to impact the effectiveness of the training process.